At The Leather Vibes, your satisfaction is our top priority! We are committed to ensuring your online shopping experience is seamless and enjoyable.
Easy and Quick Refund and Exchange Policy
At The Leather Vibes, we want you to love what you wear. Our 20 Days Easy Refund & Exchange Policy is here for your peace of mind. If you’re not fully satisfied with the product you received, you can easily initiate a return or exchange within 10 days from the date of delivery.
Your happiness is our mission!
Note:
Please ensure the product is returned in its original condition, with all tags attached, and without any signs of wear or damage. Our return inspection team will evaluate the product before authorizing a refund or exchange.
Say Goodbye to Size Worries!
Our detailed size charts are designed to ensure the perfect fit. We highly recommend that you cross-check your measurements before ordering. If there’s an issue, our customer service team is here to assist you.
Email us at info@theleathervibes.com or request a call to connect with our fitting expert.
We Own Up to Mistakes
If your order isn’t as expected—wrong size, color, or design—we’ll take responsibility. Your return or exchange is our way of saying, “We’re sorry, let’s make it right!”
Note:
Our return inspection team will evaluate the product before authorizing a return. If it’s determined that an error on our part led to your return, we’ll take full responsibility.
Transparent Refund Process
We believe in transparency. The shipping fee for returns, exchanges, or refunds is the buyer’s responsibility.
Please note that we do not accept returns or refunds for custom orders. Custom orders are specially made to your exact specifications, from the style to the material and accessories, and cannot be resold. Please consider this policy carefully before placing your order.
Swift Changes and Cancellations
Need to modify your order? Act fast! Notify us within 24 hours of placing your order. Cancellations are not allowed if your order has already been shipped.
Let’s Collaborate!
Do you have a large following on social media? Why not collaborate with us?
If you’d like to review or promote us on your social channels or blog, please contact us at info@theleathervibes.com with the subject “Collaboration” or request a call.
Quality Assurance
Our products undergo strict inspection before shipping. If your item was damaged during shipping, don’t worry—we’ll replace it. Simply notify us with images attached within 3 days of delivery, and we’ll take care of it.
Note: We cannot process damage claims reported after the given timeframe.
Timely Delivery Assurance
We are dedicated to delivering your order swiftly.
If you haven’t received your order within 10 working days after confirmation, please contact us for updates. Note that delays may occur due to unforeseen weather conditions or high order volumes. We appreciate your patience during such times.
Your Cooperation is Important
If you wish to return your order, please get in touch with our support team at info@theleathervibes.com for assistance. Once we verify your return request, we will provide the necessary details for returning your item. Please do not send your return parcel without prior communication.
Diverse Range, One Promise
Explore our diverse range of jackets with confidence—we stand by our commitment to quality and style.
Please note that the actual product color may vary slightly due to lighting and screen resolution.
Your satisfaction is our passion. Happy shopping with The Leather Vibes!
